Refund policy

Return & Replacement Policy

At SARAK VIBE, customer satisfaction is our priority.

Returns

We currently do not offer returns for change of mind, incorrect size selection, or personal preference. Please review the size chart carefully before placing your order.

Replacements

We offer replacements only in the following cases:

  • Wrong item received

  • Damaged product received

  • Defective product received

To request a replacement, contact us within 3 days of receiving your order with:

  • Your order number

  • Clear photos of the item and issue

Processing Time

Once your request is approved, the replacement process will be initiated and completed within 1–3 business days.

For any questions or assistance, please contact our customer support team.